Privacy policy

This English version is provided for convenience only. The German version is legally binding.

Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Not providing it has no consequences. This applies only insofar as no other information is given for the processing operations described below.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any information about yourself.

Each time you access our website, usage data is transmitted by your internet browser to us or to our web host / IT service provider and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.

The processing is carried out on the basis of Art. 6(1)(f) GDPR (DSGVO) on the basis of our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our services.

Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. For Canada, an adequacy decision of the EU Commission exists. For the USA, an adequacy decision of the EU Commission exists: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission’s standard contractual clauses.

Contact

Controller

Contact us if you wish. The controller responsible for data processing is: Onno Sparenborg, Baumstr. 22b, 26506 Norden Deutschland, 04931 97 57 780, sparenborg@brasswerkstatt.de

Contact initiated by the customer by email

If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to handle and answer your enquiry.

If the contact serves the implementation of pre-contractual measures (e.g. advice in the event of purchase interest, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in handling and answering your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.

We use your email address only to handle your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of making contact.

We use your email address only to handle your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”) for this. If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). The data processing serves to handle and answer your enquiry. For this purpose, we collect and process the mobile phone number you have stored with WhatsApp, your name if provided, and further data to the extent you provide it. For this service we use a mobile device whose address book contains only data of users who have contacted us via WhatsApp. Personal data is therefore not passed on to WhatsApp unless you have already consented to this vis-à-vis WhatsApp.

Your data is transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision of the EU Commission exists: the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. is certified under the TADPF and has thereby committed to complying with European data protection principles. If the contact serves the implementation of pre-contractual measures (e.g. advice in the event of purchase interest, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in providing a quick and easy way of contacting us and in answering your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.

We use your personal data only to handle your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

You can find more information on the terms of use and data protection when using WhatsApp at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account and orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. Your customer account will then be deleted.

Collection, processing and disclosure of personal data for orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of the data is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

In this context, your data is passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly comply with the legal requirements. The scope of the data transfer is limited to a minimum.

Reviews and advertising

Data collection when writing a comment or review

When you comment on or review an item or a post, we collect your personal data (name, email address, comment text) only to the extent you provide it. The processing serves the purpose of enabling comments/reviews and displaying comments/reviews.

By submitting the comment/review, you consent to the processing of the data transmitted. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. Your personal data will then be deleted.

When your comment/review is published, only the name you have provided is published.

Shopauskunft customer reviews

On our website we use the review tool “shopauskunft.de” of Händlerbund Management AG (Kohlgartenstraße 11 - 13, 04315 Leipzig; “Shopauskunft”).

After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we contact you by email, using the technical system “Rechtssichere Bewertungsanfrage (RBA)” (legally compliant review request). In doing so, we process the data relating to your order (order number/invoice number, purchase value and shipping costs) as well as your email address. Where applicable, we also use this data for the purpose of verifying your review.

The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent, provided you have expressly agreed to the disclosure of your data and to receiving the review request.

You can withdraw your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

You can find further information on data protection when using Shopauskunft at: https://www.shopauskunft.de/datenschutz.

Website logo for Google Customer Reviews

Our website integrates the website logo for Google Customer Reviews of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The purpose of the integration is to display the number and result of the reviews we have received via Google so far and to advertise our participation in this programme.

Google uses cookies to display the logo on our website and to show you personalised advertisements on Google. In doing so, among other things, your IP address may be processed and transmitted to Google.

Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission exists: the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thereby committed to complying with European data protection principles.

The use of cookies or comparable technologies is based on your consent pursuant to § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

You can find more information on the terms of use and data protection when using Google Customer Reviews

at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Google Customer Reviews review tool

On our website we use the review tool for Google Customer Reviews of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we contact you by email, using Google’s survey opt-in module. In doing so, the following information, among other things, may be processed and transmitted to Google: order details (e.g. order ID, delivery country, estimated delivery date, GTIN of the products ordered) and your email address.

The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent, provided you have expressly agreed to the disclosure of your data and to receiving the review request. You can withdraw your consent at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

You can find more information on the terms of use and data protection when using Google Customer Reviews at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Use of your personal data for sending advertising by post

We use your personal data (name, address) that we have received in the course of selling goods or services to send you advertising by post, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. You will find the contact details for exercising your right to object in our legal notice (Impressum).

Use of your email address for sending newsletters

Independently of the performance of the contract, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. To do so, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Use of your email address for sending direct advertising

We use your email address, which we have received in the course of selling goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. You will find the contact details for exercising your right to object in our legal notice (Impressum).

You can also use the link provided for this purpose in the advertising email. This will not incur any costs other than the transmission costs according to the basic rates.

Shipping service providers and inventory management

Disclosure of your email address to shipping companies for information about the shipping status

In the course of performing the contract, we pass on your email address to the transport company, provided you have expressly agreed to this during the ordering process. The disclosure serves the purpose of informing you by email about the shipping status. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Use of an external inventory management system

To perform the contract, we use an inventory management system (Warenwirtschaftssystem) within the framework of processing on our behalf (Auftragsverarbeitung). For this purpose, your personal data collected in the course of the order is transmitted to

Vario8.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6(1)(b) GDPR.

Payment service providers

Use of PayPal

On our website we use the payment service PayPal of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The data processing serves the purpose of offering you payment via this payment service. When you select and use payment via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to perform the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

All PayPal transactions are subject to the PayPal privacy statement. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express

On our website we use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L- 2449, Luxembourg; “PayPal”). The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.

Your personal data is processed on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

When you select and use PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to perform the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR. You can find more information on data processing when using the PayPal Express payment service in the associated privacy statement at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Checkout

On our website we use the payment service PayPal Checkout of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The data processing serves the purpose of offering you payment via this payment service. When you select and use payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to perform the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

In this context, cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

Credit card via PayPal, direct debit via PayPal & “Pay Later” via PayPal

For certain payment methods such as credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, PayPal reserves the right, where applicable, to obtain credit information based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. The credit information may include probability values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of checking creditworthiness for the initiation of a contract. The processing is carried out on the basis of Art. 6(1)

(f) GDPR on the basis of our overriding legitimate interest in protection against payment default if PayPal makes an advance payment.

You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. If it is not provided, the contract cannot be concluded with the payment method you have selected.

Third-party providers

When paying via a third-party provider’s payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6(1)(b) GDPR. To carry out this payment method, PayPal may then pass the data on to the respective provider. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Local third-party providers may include, for example:

Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland) giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

Purchase on account (Rechnungskauf) via PayPal

When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; “Ratepay”) in order to be able to perform the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies, following the procedure already described above. The data processing serves the purpose of checking creditworthiness for the initiation of a contract. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in protection against payment default if Ratepay makes an advance payment. You can find further information on data protection and on which credit agencies Ratepay uses at https://www.ratepay.com/legalpayment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

You can find more information on data processing when using PayPal in the associated privacy statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set, decide individually whether to accept them, and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. Please note, however, that you may then not be able to use all functions of this website to their full extent.

Using the links below, you can find out how to manage (and, among other things, deactivate) cookies in the most important browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9- 2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in this privacy policy below, we only use these technically necessary cookies for the purpose of making our services more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The use of cookies or comparable technologies is based on § 25(2) TTDSG. Your personal data is processed on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.

You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

Plug-ins and other services

Use of Google Maps

On our website we use the function for embedding Google Maps maps of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, “Google”).

The function enables the visual display of geographical information and interactive maps. In doing so, Google

also collects, processes and uses data of website visitors when pages in which Google Maps maps are embedded are accessed.

Your data may also be transferred to the USA in this context. For the USA, an adequacy decision of the EU Commission exists: the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thereby committed to complying with European data protection principles.

You can find more information on the collection and use of data by Google in Google’s privacy notice at https://www.google.com/privacypolicy.html. There, in the privacy centre, you can also change your settings so that you can manage and protect your data processed by Google.

Use of YouTube

On our website we use the function for embedding YouTube videos of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website. The “privacy-enhanced mode” option is activated. As a result, YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission exists: the Trans-Atlantic Data Privacy Framework (TADPF). YouTube is certified under the TADPF and has thereby committed to complying with European data protection principles. The use of cookies or comparable technologies is based on your consent pursuant to § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. Your personal data is processed with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

You can find more information on the collection and use of data by YouTube and Google, on your rights in this respect and on options for protecting your privacy in YouTube’s privacy notice at https://www.youtube.com/t/privacy.

Data subject rights and storage period

Storage period

After complete performance of the contract, the data is first stored for the duration of the warranty period, then in consideration of statutory retention periods, in particular those under tax and commercial law, and is deleted after these periods have expired, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: the right of access, rectification, erasure, restriction of processing and data portability.

In addition, under Art. 21(1) GDPR you have a right to object to processing based on Art. 6(1)(f) GDPR and to processing for the purposes of direct advertising.

Right to lodge a complaint with the supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is not being processed lawfully.

You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach using the following contact details:

Landesbeauftragte für den Datenschutz Niedersachsen (State Commissioner for Data Protection of Lower Saxony)

Prinzenstraße 5

30159 Hannover Tel.: +49 511 1204500 Fax: +49 511 1204599

E-Mail: poststelle@lfd.niedersachsen.de

Right to object

If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right to object to this processing at any time with effect for the future, on grounds relating to your particular situation.

Once you have objected, the processing of the data concerned will be stopped, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for the purposes of direct advertising.

Last updated: 29.11.2023

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