Privacy Policy

This English version is provided for convenience only. The German version is legally binding.

Unless otherwise stated below, the provision of your personal data is neither required by law or by contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Not providing it has no consequences. This applies only insofar as no other information is given for the processing operations described below.

"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any information about yourself.

Each time our website is accessed, usage data is transmitted by your internet browser to us or to our web host / IT service provider and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.

The processing is carried out on the basis of Art. 6(1)(f) GDPR (DSGVO) on the basis of our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offering.

Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision of the EU Commission exists for Canada. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's Standard Contractual Clauses.

Contact

Controller

Contact us if you wish. The controller responsible for data processing is: Onno Sparenborg, Baumstr. 22b, 26506 Norden Deutschland, 04931 97 57 780, sparenborg@brasswerkstatt.de

Customer-initiated contact by email

If you contact us on your own initiative by email to establish business contact, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to handle and answer your contact request.

If the contact serves to carry out pre-contractual measures (e.g. advice if you are interested in a purchase, preparation of a quotation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If you contact us for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in handling and answering your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.

We use your email address only to handle your enquiry. Your data will then be deleted, subject to statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of making contact.

We use your email address only to handle your enquiry. Your data will then be deleted, subject to statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us via WhatsApp to establish business contact, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”) for this purpose. If you are resident outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). The data processing serves to handle and answer your contact request. For this purpose, we collect and process the mobile phone number you have registered with WhatsApp, your name if provided, and further data to the extent you provide it. For this service we use a mobile device whose address book contains only data of users who have contacted us via WhatsApp. Personal data is therefore not passed on to WhatsApp unless you have already consented to this vis-à-vis WhatsApp.

Your data is transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. is certified under the TADPF and has thereby committed itself to complying with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g. advice if you are interested in a purchase, preparation of a quotation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If you contact us for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in providing a quick and easy way of getting in touch and in answering your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR.

We use your personal data only to handle your enquiry. Your data will then be deleted, subject to statutory retention periods, unless you have consented to further processing and use.

Further information on the terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account, orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. Your customer account will then be deleted.

Collection, processing and disclosure of personal data for orders

When you place an order, we collect and process your personal data only insofar as this is necessary to fulfil and process your order and to handle your enquiries. The provision of the data is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data is passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly comply with the statutory requirements. The scope of the data transfer is limited to a minimum.

Reviews, advertising

Data collection when writing a comment or a review

When you comment on or review an item or a post, we collect your personal data (name, email address, comment text) only to the extent you provide it. The processing serves the purpose of enabling comments/reviews and displaying comments/reviews.

By submitting the comment/review, you consent to the processing of the data transmitted. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. Your personal data will then be deleted.

When your comment/review is published, only the name you have provided is published.

Shopauskunft customer reviews

For our website we use the review tool “shopauskunft.de” of Händlerbund Management AG (Kohlgartenstraße 11 - 13, 04315 Leipzig; "Shopauskunft").

After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we will contact you by email, using the technical system "Rechtssichere Bewertungsanfrage (RBA)" (legally compliant review request). In doing so, we process the data relating to your order (order number/invoice number, purchase value and shipping costs) as well as your email address. Where applicable, we also use this data for the purpose of verifying your review.

The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent, provided you have expressly agreed to the disclosure of your data and to receiving the review request.

You can withdraw your consent at any time by using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Further information on data protection when using Shopauskunft can be found at: https://www.shopauskunft.de/datenschutz.

Website badge for Google Customer Reviews

Our website includes the website badge for Google Customer Reviews of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The integration serves the purpose of displaying the number and result of the reviews we have received via Google so far and of advertising our participation in this programme.

Google uses cookies to display the badge on our website and to show you personalised advertisements on Google. In this process, among other things, your IP address may be processed and transmitted to Google.

Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thereby committed itself to complying with European data protection principles.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Further information on the terms of use and data protection when using Google Customer Reviews can be found

at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Google Customer Reviews review tool

For our website we use the review tool for Google Customer Reviews of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we will contact you by email, using Google's survey opt-in module. In doing so, the following information, among other things, may be processed and transmitted to Google: order details (e.g. order ID, country of delivery, estimated delivery date, GTIN of the products ordered) and your email address.

The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent, provided you have expressly agreed to the disclosure of your data and to receiving the review request. You can withdraw your consent at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Further information on the terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Use of your personal data for sending advertising by post

We use your personal data (name, address) that we have received in the course of selling goods or services to send you advertising by post, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in direct marketing. You can object to this use of your address data at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice (Impressum).

Use of your email address for sending newsletters

Independently of the performance of the contract, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Use of your email address for sending direct advertising

We use your email address, which we have received in the course of selling goods or services, to send you electronic advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use. The provision of the email address is necessary for the conclusion of the contract. If it is not provided, no contract can be concluded. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice (Impressum).

You can also use the link provided for this purpose in the advertising email. No costs arise for this other than the transmission costs according to the basic rates.

Shipping service providers, inventory management

Disclosure of your email address to shipping companies for information on the shipping status

As part of the performance of the contract, we pass on your email address to the transport company, provided you have expressly agreed to this during the ordering process. The disclosure serves the purpose of informing you by email about the shipping status. The processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Use of an external inventory management system

To perform the contract, we use an inventory management system within the framework of data processing on our behalf (Auftragsverarbeitung). For this purpose, your personal data collected in the course of the order is transmitted to

Vario8.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6(1)(b) GDPR.

Payment service providers

Use of PayPal

On our website we use the payment service PayPal of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via this payment service. When you select and use payment via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

All PayPal transactions are subject to the PayPal privacy statement. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express

On our website we use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L- 2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies make it possible to recognise your browser.

The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

When you select and use PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy statement at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Check-Out

On our website we use the payment service PayPal Check-Out of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via this payment service. When you select and use payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

In this context, cookies may be stored that make it possible to recognise your browser. The resulting data processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

Credit card via PayPal, direct debit via PayPal & “Pay Later” via PayPal

For certain payment methods such as credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, PayPal reserves the right, where applicable, to obtain credit information on the basis of mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. The credit information may include probability values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6(1)(f)

GDPR on the basis of our overriding legitimate interest in protection against payment default if PayPal makes advance payment.

You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6(1)(f) GDPR by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. If it is not provided, the contract cannot be concluded with the payment method you have chosen.

Third-party providers

When paying via a third-party provider's payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6(1)(b) GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Local third-party providers may be, for example:

Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland) giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

Purchase on account via PayPal

When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR. Ratepay may obtain credit information on the basis of mathematical-statistical procedures (probability or score values) using credit agencies, following the procedure already described above. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in protection against payment default if Ratepay makes advance payment. Further information on data protection and on which credit agencies Ratepay uses can be found at https://www.ratepay.com/legalpayment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the corresponding privacy statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set, decide individually whether to accept them, and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. Please note, however, that you may then not be able to use all functions of this website to their full extent.

Using the links below, you can find out how to manage cookies (including how to deactivate them) in the major browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9- 2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in this privacy policy, we only use these technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The use of cookies or comparable technologies is based on Section 25(2) TTDSG. The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR on the basis of our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.

You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.

Plug-ins and other services

Use of Google Maps

On our website we use the function for embedding Google Maps maps of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google").

The function enables the visual display of geographical information and interactive maps. In this process, Google

also collects, processes and uses data of website visitors when they access pages in which Google Maps maps are embedded.

Your data may also be transferred to the USA in this process. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thereby committed itself to complying with European data protection principles.

Further information on the collection and use of data by Google can be found in Google's privacy notice at https://www.google.com/privacypolicy.html. There, in the privacy centre, you can also change your settings so that you can manage and protect your data processed by Google.

Use of YouTube

On our website we use the function for embedding YouTube videos of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website. The “privacy-enhanced mode” option is activated. As a result, YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube is certified under the TADPF and has thereby committed itself to complying with European data protection principles. The use of cookies or comparable technologies takes place with your consent on the basis of Section 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

Further information on the collection and use of data by YouTube and Google, on your rights in this respect and on options for protecting your privacy can be found in YouTube's privacy notice at https://www.youtube.com/t/privacy.

Data subject rights and storage period

Storage period

After the contract has been fully performed, the data is initially stored for the duration of the warranty period, then taking into account statutory retention periods, in particular those under tax and commercial law, and then deleted once these periods have expired, unless you have consented to further processing and use.

Rights of the data subject

If the statutory requirements are met, you have the following rights under Art. 15 to 20 GDPR: the right of access, to rectification, to erasure, to restriction of processing and to data portability.

In addition, under Art. 21(1) GDPR you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for the purposes of direct marketing.

Right to lodge a complaint with the supervisory authority

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach using the following contact details:

Landesbeauftragte für den Datenschutz Niedersachsen (State Commissioner for Data Protection of Lower Saxony)

Prinzenstraße 5

30159 Hannover Tel.: +49 511 1204500 Fax: +49 511 1204599

Email: poststelle@lfd.niedersachsen.de

Right to object

If the processing of personal data listed here is based on our legitimate interest under Art. 6(1)(f) GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.

Once you have objected, the processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

If personal data is processed for the purposes of direct marketing, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for the purposes of direct marketing.

Last updated: 29.11.2023

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